Senior Software Engineer (Python)

First Utility
40,000 - 50,000 per year
11 Nov 2017
17 Nov 2017
Contract Type
Full Time
Here at First Utility we want to make a difference. We are changing theface of the energy industry by campaigning for more transparency, bettercommunication and a speedier switching process. Through pioneeringtechnology and sharing our knowledge, we put our customers firmly incontrol of their energy, so they can spend less on what they need andmore on what they want. We are proud to deliver award winning service and as we continue tochallenge the industry, our talented people are integral to our journey;our people make that difference. As we continue to grow our Team andexpand our service offering, we now have office locations in Warwick,Coventry, London, Krakow and Hamburg. Were looking for a Senior Software Engineer to join our CustomerService Platform Team to help us continue to make that difference. How the role fits in The Customer Service Platforms (CSP) department is responsible for awide range of customer facing and back office applications that areessential to the delivery of excellent customer service. We are an energetic, innovative and multi-skilled agile group splitinto four development teams working across a range of platformsincluding: Zendesk (our chosen CRM), Harmony (a series of nextgeneration Zendesk apps) and AskFirst (our innovative and highlysuccessful virtual agent). We enjoy a close working relationship with our customer servicecolleagues and take a collaborative and data driven approach toeverything we do. Every problem encountered is considered an opportunityfor innovation and good ideas are promoted quickly. As a Senior Software Engineer on the Ask First development team youwill play a critical role in the development of Natural LanguageProcessing tools including Ask First, our highly valuable virtual agent. The role day to day Collaborate with business stakeholders, developers, architects, UXspecialists and cross platform testers to deliver innovative softwaresolutions with a key focus on customer experience Produce high quality, efficient, and defect free software thatsuccessfully meets requirements specified as user stories As a member of a Scrum development team, have an active role Scrum ceremonies Participate in code reviews and take accountability for any actionsarising from them Provide mentorship to more junior members of the team Promote software craftsmanship best practices What youll need to help you make the best of the role Working experience of Python 3 Ability to work within a layered SOA and use, implement and testRESTful and microservices Good understanding of Software Testing, for example unit testing and TDD Version control, ideally GIT A solid understanding of Agile / SCRUM methodologies Excellent verbal and written communication skills and the ability tointeract professionally with a diverse group of colleagues Experience of working within a fast paced software environment with aclear focus on customer experience The nice to haves Experience or Interest in Machine Learning practices Experience or Interest of Artificial Intelligence, ideally NaturalLanguage Processing, Voice Recognition or Data Mining Experience of Python frameworks such as Django or Flask Experience with Linux and command line tools Experience of development build tools such as Jenkins and Continuous Integration/Delivery Exposure to Docker Exposure to Javascript (including React and Node.js) Automated testing frameworks Experience of SQL/NoSQL database servers such as PostgreSQL or MongoDB What youll get in return Our people are our business, so our mind-set is people first. Spendingmuch of your time at work, we know its not just about a rewardingcareer, development opportunities and competitive salary - the workspace, relaxation areas and coffee matter too! First Perks is our benefits portal where you can access BUPA PrivateHealthcare, childcare vouchers, pension scheme, cycle to work scheme,our staff tariffs and exclusive savings and discounts from nearly 900retailers - including holiday deals to help you make the best of your 25days holiday (plus Bank Holidays). First Perks features discounts formany of the biggest brands - from to Amazon, from JohnLewis to Tesco; there is something for everyone. Were proud to support our charity partner the NSPCC and offer regularfundraising events from bake-offs to London Marathon entries. Our teamsenjoy quarterly socials, some more adventurous than others! Onetradition weve held on to as weve grown is Fruity Friday - heaps offree fresh fruit for all, every Friday. As part of the CSP department, you will also be encouraged to take 12research days each year (1 per month) to spend looking into somethingthat is not related to your normal day to day project actives. The keyhere is to innovate! Try something new, explore that wacky idea you'vealways had, or play with some new hardware or device that has just hitthe market. So if you like the fast pace of an evolving business, feel itsimportant to reach your full potential and enjoy your time at work, thena career with us could be your next move. - provided by Dice AGILE, AUTOMATED TESTING, CRM, DATA MINING, DJANGO, DOCKER, JAVASCRIPT, LINUX, MACHINE LEARNING, MONGODB, NODE.JS, NOSQL, POSTGRESQL, PYTHON, SAP CRM, SCRUM, SOA, SOFTWARE TESTING, SQL, TDD