Application Support Analyst

Gtech Consultancy Ltd
Newcastle Upon Tyne
From £30,000 to £40,000 per annum Benefits: pension, annual bonus
11 Nov 2017
16 Nov 2017
Contract Type
Full Time
My Client based in North East England and South of England is looking for an IFS ERP Functional Support Analyst to join their growing Support Team.

Ideally you will be an IT Professional who has been involved in providing support, or a Functional Key User who is well-versed in providing assistance in the functional areas of IFS ERP.

To apply for this IFS Functional Support Analyst position you will need the following skills:

·Experience of the IFS Enterprise Resource Planning Software
·Experience of providing support either on a support helpdesk or to end users/customers
·Good written and verbal communication skills
·A high level of competence in office type applications (e.g. MS Office)

Desirable skills but not essential include:

ITIL V3 Foundation
IFS Fundamentals
Bachelors degree/NVQ4 or equivalent in an appropriate discipline

A part of your role as a IFS Functional Support Analyst some of the daily responsibilities will include:

    Working as part of the Support Team managing the Support Helpdesk and using your functional knowledge to help resolves customers queries. Working a part of a team to deliver excellent customer service and helping to prioritise workloadMaintaining and facilitating excellent standards of communication both internally and externally
This role offers remote working, 10% annual bonus based upon individual performance and excellent pension. If you would like to work for a dynamic growing organisation as a IFS Functional Support Analyst with lots of room for career progression and the chance to build upon your current IFS knowledge, please apply for more details.

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