3RD Line Infrastructure Support Engineer

Spectrum IT Recruitment Ltd
£38k - £43k pa
11 Nov 2017
16 Nov 2017
Contract Type
Full Time

3RD Line Infrastructure Support Engineer

£38,000 - £43,000 per annum


3RD Line Infrastructure Support Engineer required by a market leading company based in Southampton. The successful 3RD Line Infrastructure Support Engineer will be an instrumental member of the team and will work closely with the IT Manager in a varied support role covering but not limited to networking, VMWare and exchange. You will also have the experience and ability to mentor 1st and 2nd line engineers.

This role will also require onsite visits within the UK (South) so it is essential that you have your own vehicle and driving licence. The role offers progression prospects and an opportunity to make an impact within the company.

Key Responsibilities;

  • Key senior member in technical projects
  • Maintain the reliability & performance of the IT Infrastructure
  • Manage infrastructure projects from concept to completion
  • Deploy and manage Virtual IT infrastructures, including: Servers, desktops, switches, LAN's, WAN's etc
  • Develop and mentor junior engineers
  • Liaise, develop and maintain strong relationships with 3rd party suppliers

Key experience:

  • Experience of working in 3rd line infrastructure support (dealing with escalated calls)
  • Mentoring 1st and 2nd line engineers

Experience of most of the following:

  • VMWare / Hyper V
  • Exchange Server
  • Networking (TCP/IP Protocols)
  • Windows Server 2008 / 2012/2016
  • Active Directory
  • Group Policy
  • Full UK Driving licence and willingness to travel occasionally to other sites (Ad hoc)

Any experience in the following areas would be advantageous but is not a prerequisite;

  • ITIL processes
  • SUSE (Unix)
  • CCNA, CCA or MCSA qualified
  • Experience of Agile methodology or Prince2

    This is an opportunity to join a highly successful organisation offering progression prospects and a chance to make a difference. If you are looking for an opportunity of this nature please contact ********************************** call *************

    Infrastructure, Service Desk, Service Support, IT Support, Windows Server, Microsoft, Microsoft Exchange, ITIL, VMWare, Agile, Southampton, SUSE (Unix)

This job was originally posted as www.jobsite.co.uk/job/959515570