Customer-Facing Senior Engineer - Customer-facing, IoT, Embedded, Start-up, Audio, Project Lead,

ECM Selection
11 Nov 2017
18 Nov 2017
Contract Type
Full Time
This rapidly expanding start-up is seeking a team player with excellentinterpersonal and management skills, and a solid background in IoT orembedded software development. You will work alongside the Sales andDevelopment teams, acting as the customer point-of-contact, and becomingthe domain expert and technical authority on our clients world-leadingaudio recognition technology. Interacting with many of the worlds foremost technology companies, youwill help them to incorporate our clients AI software into futureconsumer products. You will need to be discreet because you will haveprivileged visibility of next-generation technology long before itreaches the market. Based at our clients new offices in central Cambridge, you will bejoining a dynamic company at the leading edge of AI technology with afast-paced, sociable and rewarding company culture. Key responsibilities: Be the point of contact for customers product and technology teams Work with the international sales team as a technical authority whenpresenting to new customers Manage and lead the integration of AI software with customer devicesby working closely with engineering teams Regularly report on project and customer status to the wider company Support customers once they have gone live Drive customer feedback to our product management team and assist inprioritising product development opportunities Identify new processes that would streamline the integration process Write engaging and practical customer facing documentation. Essential: Degree in a relevant discipline, with good analytical andproblem-solving skills Strong technical background with hands on experience in an IoT orembedded software environment Ability to communicate well with customers and software engineering teams Great management skills and ability to stay calm under pressure A keen interest in AI or audio technology. A bonus would be: Having worked with embedded hardware development kits Track record of successfully managing Tier 1 customers. Please note: even if you don't have exactly the background indicated,do contact us now if this type of job is of interest - we may well havesimilar opportunities that you would be suited to. And of course, wealways get your permission before submitting your CV to a company. Please quote ref: IT23908 - provided by Dice DEGREE, IOT, PRODUCT MANAGEMENT, SOFTWARE ENGINEERING