Service Desk Analyst

Hays IT
United Kingdom
22000.00 - 30000.00 per annum
11 Nov 2017
16 Nov 2017
Contract Type
Full Time
Service Desk Analyst | Trademark Legal Firm | Holborn | Expanding Company| 30,000 Your new company You will be a 1st and 2nd Line Support Analyst and your new employer is a premium trademark and patent firm. It has recently gone through some expansion and now there is room for a new Service Desk Analyst! Your new company is moving to fashionable new offices in the City and they are going to expand even further. Your new employer is investing heavily in technology and is even removing all desk phones to make room for Skype for Business! Your new role You will be part of a role which will be exposed to the most up to date parts of tech which is rolling new laptops, mobile phones and smart technology. Your will be solving 1st and 2nd Line support issues and you will be the point of contact for the business with all IT Support. As a Service Desk Analyst you will be supporting AV, creating documentation and will proactively rolling out new software and systems across the business. What you'll need to succeed You will need to have some commercial experience of being in IT in a professional environment. You will need to have experience of liaising with all different levels. You will be reporting into the Service Desk Team Leader. You will need to have experience of Windows 7, 10, Office 2010 onward and AD. MOST IMPORTANTLY, you will need to have the right approach and be proactive, motivated, ambitious and hungry to learn! What you'll get in return You will get to learn in a fast paced environment which has a 'family culture'. You will be put on training courses and will receive a performance related bonus annually. Also hard work gets rewarded and you will be part of an expanding IT function which is consistently focused on promoting and investing in new technology. They are also moving to a swanky new office - a great time to join! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at - provided by Dice MOBILE, WINDOWS, WINDOWS 7