IT Infrastructure Analyst / Technical Support - Global Leader

Recruitment Revolution Limited
26,000 - 28,000 + Company Benefits Package
11 Nov 2017
18 Nov 2017
Contract Type
Full Time
IT Infrastructure Analyst / Technical Support - Global Leader Bradford 26,000 - 28,000 + Company Benefits Package ++ Ready to join a global leader who will invest in your ongoingtraining and personal development? ++ We have an exciting opportunity for an experienced IT InfrastructureAnalyst to join our IT team based in Bradford. The successful applicantwill work within the Client Infrastructure services team providingtechnical support for all internal end user software, hardware and connectivity. About the Company: With over 115,000 customers across 100 countries, we are a leading $10billion global distributor of speciality consumables, food ingredientsand chemicals serving the pharmaceutical, cosmetic and manufacturing industries. You will be expected to be a self-starter who will hit the groundrunning to enhance an already successful, highly functional team. The IT Infrastructure Analyst will be supporting 2000+ End users so topcommunication skills will be vital as is a can do attitude and theability to diagnose issues, identify a fix and own the issue through to resolution. There will also be a large element of collaboration between this team,the technical service desk and the server infrastructure teams meaningyour day-to-day role will consist of a good mix of general support andproject work. The primary objective for the position is to deliver an excellentcustomer experience, whilst minimising down time to our internalcustomer base IT Infrastructure Analyst Key Responsibilities and Tasks: + Experience providing both hands on and remote support for desktops,laptops and other IT hardware including builds, installation,troubleshooting and configuration. + Knowledge of Windows operating systems and the Microsoft office suiteincluding Office365 + End User account administration (account creation, password resets etc.) + Understanding of networking technologies (LAN/WAN, Wi-Fi, VPN, DHCPand DNS) + At least one year of Desktop Support experience in a large corporate environment. + Excellent problem solving skills with driven, pro-active, can do attitude. + Strong communication skills with the ability to discuss technicalsolutions using basic explanation. + Ability to work on own initiative, address and resolve problems in abusy environment. + A passion for customer service with an active interest in IT We Are Looking For: + Awareness of broad based server technology + Understanding of VoIP Phone System technologies + Knowledge of mobile device management + Knowledge of System Center Configuration Manager (SCCM) Along with a competitive salary, we offer: + 33 days holiday + Generous pension scheme + Death in service benefit + Discounted childcare vouchers + Discounted private healthcare + Discounts with 1,000+ retailers + Free onsite parking We are a great team of people, a great place to work and offer all thebenefits youd expect from the world leader at what we do. Come and joinus in a business with a global focus where your quality can make a real difference! Interested? Just Apply Below... ...But first a little formality. By applying you implicitly consent tous processing & passing your application to our client for reviewfor this vacancy only. If your skills match the role you will hear backfrom us within 2 business days. If you have any pre-applicationquestions please email team [at] quoting thejob title & ref. Good luck, Team RR. - provided by Dice DHCP, DNS, FIX, LAN, MICROSOFT, MOBILE, VOIP, VPN, WAN, WINDOWS