Service Desk

Recruiter
Location
Wolverhampton
Salary
£20000 - £25000 per annum + Benefits
Posted
11 Nov 2017
Closes
14 Dec 2017
Contract Type
Permanent
Hours
Full Time
Service Desk

A Service Desk opportunity has been made available within this globally recognised consultancy. This is a permanent position based in Wolverhampton.


The Role

As the Service Desk Analyst you will be responsible for resolving IT problems when possible. This includes IT issues with operating systems and with productivity software such as office software and various applications. Additionally you will be responding to incoming helpdesk calls according to SLAs and responding to helpdesk mails as they are sent.

The Service Desk Analyst will be diagnosing and resolving problems for Clients and external Customers by providing remote support for PC based applications, dialin facilities and the companies tailored apps. As remote work is a principle part of the role, communication skills are key as well as time management and being able to prioritise.


Key Skills

UK Security Clearance preferred

Telephone manner

Windows 7

Active Directory and Exchange


Benefits

Circa £25,000

Benefits

Sthree UK is acting as an Employment Agency in relation to this vacancy. Advertised through Zoek 133098e17d62417a8e33a820c381bad51