IT Support Analyst - Warrington (to 28K)

Actis Recruitment Ltd
25,000 to 28,000 + bonus + excellent bens package
11 Nov 2017
15 Nov 2017
Contract Type
Full Time
Technical IT Support Analyst, based Warrington 25,000 to 28,000 plusbonus and excellent benefits. This successful & expanding financialservices company is seeking to recruit an enthusiastic and conscientiousSenior Support Analyst to join a team providing support to c400 users.The Senior Analyst will be responsible for resolving escalated callsfrom the service desk covering all areas of Infrastructure, Desktop and Telecommunications. SKILLS You should have gained 4 years+ experience of system support andadministration in fast paced professional environment. Deployment / administration of Server 2008/12/16 inc Active Directory Administration of VMware, Exchange and SQL Server Windows Desktop 7,10, Office 365, Android, IOS Desktop deployment (WDS, MDT) Antivirus deployment / administration Networking, Telephony & Virtualisation Any experience of MS Dynamics would be beneficial Pro Active, team player with excellent troubleshooting skills,documentation etc Organised, flexible, willingness to learn, helpful attitude,excellent communication skills Microsoft MCSA / MCSE or Cisco accreditation. THE ROLE Provide professional support of Infrastructure &Telecommunications to c 400 users Resolve escalated calls from the service desk team and manage user expectations Troubleshooting and diagnosis of hardware and business software andescalate where necessary Telephone system and mobile device support Deployment of new hardware / software Involvement with project work Maintaining appropriate documentation. Excellent opportunity to join a well-established and successful companywho can offer the opportunity to gain experience on a wide range oftechnologies and undertake training to pursue professional accreditation. 25,000 - 28,000 plus bonus and an excellent benefits package. - provided by Dice ACTIVE DIRECTORY, ANDROID, CISCO, IOS, MCSA, MCSE, MICROSOFT, MOBILE, SQL, SQL SERVER, WINDOWS