German-speaking Voice Support Engineer

Recruiter
Roc Search Limited
Location
Birmingham
Posted
11 Nov 2017
Closes
18 Nov 2017
Contract Type
Permanent
Hours
Full Time
Roc Search is currently recruiting for German fluent Voice support Engineer to work for a client of mine in Birmingham for a 6 months contract opportunity.Location: Birmingham Job Type: ContractDuration: 6 monthsStart Date: ASAPRate: 120 dailyKEY RESPONSIBILITIESThis is a position responsible & accountable for proactively monitoring the Skype environment as the designated command centre resource for Skype. The individual will utilize monitoring tools and proactively address and/or escalate service related issues in addition to keeping a pulse on trending user issues.KNOWLEDGE, SKILLS & EXPERIENCE Monitor the Skype service and its components Proactively address potential issues before they become service affecting To obtain a thorough knowledge of the Skype environment Escalate issues to the appropriate SME resource Input and manage tickets for Skype to closure Fluency in German LanguageApply now for immediate consideration. Please send me a copy of your CV in MS Word format or give me a call. As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology. - provided by Dice