Dynamics Support Developer

Hays IT
35000.00 - 40000.00 per annum
11 Nov 2017
18 Nov 2017
Contract Type
Full Time
Dynamics Support Developer Dynamics Support Developer Chesterfield Up to 40,000 Hays IT have been engaged by a local organisation to source a Dynamics Support Developer to join their busy team. You will deliver technical support services to both customers and operational processes as appropriate. The main responsibility for this role will be to help assist in the support of the existing client base with a focus on the technical aspect of their solutions. Your new role Assisting the support team with the investigation and resolution of issues with customers' solutions. The estimation and implementation of change requests and project work when required Delivering AX solutions using SSRS, X++ and .Net Ensure the group Support System is updated as appropriate and that communication with the customer is maintained To keep up to date on all technologies connected to Dynamics To develop customer relationships and communicate effectively with any client To investigate, propose and deliver resolutions to customers' support issues in line with Service Level Agreements Ensure appropriate change control and release procedures are adhered to Conduct functional testing where appropriate prior to release of the code Ensure Deployment protocols and documentation are adhered to Ensure appropriate backups/CILs and restorations of databases take place prior/post development Ensure appropriate documentation of release procedures are updated where required Liaise with customers where necessary to ensure the smooth deployment of code Liaise and communicate with customers for all aspects of the support case or development request being worked on Responding to customers' support issues in line with SLAs Investigate and propose resolutions to customers' support issues in line with SLAs Deliver resolutions to customers' support issues Experience needed Excellent MorphX and X++ skills Experience of .NET Developments Knowledge of XML Previous Installation experience of Dynamics AX is essential (V3 to AX2012) Good working knowledge of SQL and SQL server setups Previous experience of SSRS, cubes and AX workflow Good knowledge of AX modules required (Finance, Trade & Logistics or Production essential) Experience of Dynamics CRM is desirable but not essential High degree of insight and analytical skill Team-oriented; willing to align work with team's priorities and goals Able to influence, negotiate and build consensus Strong time management skills and multitasking abilities Clear and effective communication What to do now Call Jon Walters on 0113 200 3750 for more information or click 'Apply' Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk - provided by Dice .NET, CRM, DEGREE, DYNAMICS AX, DYNAMICS CRM, LOGISTICS, MORPHX, SAP CRM, SQL, SQL SERVER, WORKFLOW, XML