3rd Line Support Analyst - Global Company

People Source
United Kingdom
37000 - 40000 per annum + bonus + benefits
11 Nov 2017
16 Nov 2017
Contract Type
Full Time
3rd Line Support Analyst required for a global company who promote newtechnology and it's benefits. In this role you'll take the lead in escalations from service deskanalysts providing day to day support on a global scale as well asworking on large scale upgrade projects and configurations. You'll support Windows 7, Windows 10 and Mac operating systems, CiscoVCs, Office 365 and varied unified communications tools such as WebExand yammer. Major projects you'll be involved with include a companywide technologytransformation to be fully cloud based and the rollout of Windows 10. The use of SCCM for package deployment will be a big part of your role,as will maintaining Macs using Casper. There will be quarterly travel across the UK to other offices, withpossible visits to European sites too. Experience required: MCSA or equivalent ITIL Expertise in Microsoft applications - Windows 7, Windows 10, Offcie2016, Office 365 Unified communication exposure - Webex, Skype Video conferencing DNS and WINS Active Directory administration You will receive 25 days leave, a good bonus scheme and a flexiblebenefits package. On the last Friday of the month the whole companyfinish at 2pm, and 4pm on all other Fridays. Other benefits include: Flexible working hours, a casual dress culture, subsidised masseuse andosteopath (Visits office weekly), Travel and Parking Season Ticket Loan,Fruity Wednesdays, your birthday off, free use of company gym andcritical illness cover. People Source Consulting Ltd is acting as an Employment Agency inrelation to this vacancy. People Source specialise in technology recruitment across niche marketsincluding Information Technology, Digital TV, Digital Marketing, Projectand Programme Management, SAP, Digital and Consumer Electronics, AirTraffic Management, Management Consultancy, Business Intelligence,Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil& Gas. - provided by Dice ACTIVE DIRECTORY, CISCO, CLOUD, DNS, ITIL, MCSA, MICROSOFT, PROGRAMME MANAGEMENT, SAP, WINDOWS, WINDOWS 7, WINS