Client Relations - Asset Management
Ocean has been engaged to recruit an exciting opportunity to join a growing Investment Management organisation based in the City. This is a fantastic opportunity to join an organisation that is currently transforming the investments industry.
As a member of the Client Relations team you will sit within an established team of highly skilled customer service experts. You will have a fantastic opportunity for career development within this team. Upon joining you will embark on a world class training program which will empower you with the skills and knowledge to become a product expert within the team. The training program is designed to give candidates the skills required to deliver exceptional customer service by connecting with customers on a personal level.
Our client values diversity in the workplace and welcomes applications from everyone. If you have a disability and need help with the application process please tell us.
- Resolving and providing solutions to all inbound phone queries from customers
- Responding to all email and written enquiries from customers maintaining tone of brand throughout all communications
- Retain ownership of all queries and keep customers updated throughout the process
Prior experience gained in a customer service environment
Ocean is a recruitment and inclusion consultancy dedicated to the investments industry. Our mission is to lead the recruitment of diverse talent and champion the adoption of more inclusive working cultures to help the industry innovate.
This job was originally posted as www.jobsite.co.uk/job/959500911