IT Field Support Engineer

Harvey Nash Plc
10 Nov 2017
16 Nov 2017
Contract Type
Full Time
IT FIELD SUPPORT ENGINEER- NORTHAMPTONSHIRE- 55K + Benefits- Required experienced IT Field Support Engineer responsible for operational technical support for my client's business users.

Monitoring, maintaining and optimising the 'run' elements of my client core trackside IT infrastructure. KEY RESPONSIBILITIES:
  • Setup, Configuration, Monitoring and Decommission of all Trackside IT systems and services
  • Responsible for all IT Systems across all business areas and events
  • Responsible for all quickly resolvable enquiries during events and responsible for the escalation and notification of issues requiring further assistance from 3rd Parties or other departments
  • Responsible for notifying and updating other members of the team on the issues encountered and the resolutions for future benefit.
  • Liaison with 3rd party suppliers for Key infrastructure services
  • Document all Trackside related systems with suitable diagrams and configurations to allow easy diagnosis of issues and skill transfer to other members of the Trackside IT Team
  • Work closely with the Trackside IT Team Leader to ensure first class service to end users in all Trackside areas.
  • Responsible for the turnaround of Trackside IT Equipment, Spares and Consumables between events
  • Project resource for all Trackside related systems both current and planned during and out of the season.
  • To have a flexible approach to working hours and work travel, along with the ability to work on your own initiative, under high pressure and to strict deadlines and communicate with all levels of staff.
  • Technical Skills; Extensive windows and windows OS set up, configuration and deployment, Management of AD, DNS, DHCP and Group Policy, Vmware ESXi, Enterprise storage solutions, core networking, mobile device deployment and management, scripting and PowerShell and physical set up and connectivity testing.

IF YOU are confident, self-motivated and passionate about customer experience- APPLY NOW FOR IMMEDIATE CONSIDERATION!
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