System Management/ITSM Senior Technician

Harvey Nash
£35000 - £41000 per annum + Excellent benefits package
09 Nov 2017
15 Nov 2017
Contract Type
Full Time
The team support infrastructure event monitoring & alerting, application performance management services and the IT Service Management application for a leading retail bank. The Senior Technician will be responsible for the operation, management and maintenance of a wide range of system management toolsets and processes. Responsibilities: The configuration, maintenance and support of Systems Management toolsets, applications and processes i.e. Infrastructure monitoring & alerting toolsets (BMC Patrol), ITSM and Capacity Management toolsets and Application monitoring & alerting (App Dynamics) Providing technical expertise and support to the application toolsets as they are adopted Providing technical input to the development of monitoring solutions, including standards and requirements * Providing technical guidance to customers and stakeholders, ensuring that standards are understood and complied with Developing and maintaining awareness of new technologies, standards & best practices Managing own workload, ensuring work is delivered on time, to budget and to the required quality Leading and supporting the resolution of issues & risks Fully involved in internal improvement initiatives to develop the overall capability of the team We need you to have… (Essential for the role) Knowledge of Windows and Unix operating systems Scripting capabilities An understanding of systems management technologies and how these can be applied to gain business advantage Exposure to risk and control concepts It would be desirable for you to have experience working in System Admin or Platform engineer or experience working as a sys admin or platform engineer, experience in Programming experience in Shell, Perl, POWERSHELL or/and experience in/exposure to implementation of monitoring & alerting of infrastructure & application components On top of salary you will recieve 25 days holidays + 9 public holidays, bonus, excellent pension.... Please send your CV on the first instance to discuss further.