Technical Service Specialist

Recruiter
Orion Electrotech Ltd
Location
Dorking
Salary
£30000.00 pa + Benefits
Posted
10 Nov 2017
Closes
16 Nov 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
A fantastic opportunity has arisen for a Technical Service Specialist to take on a new position in Surrey. My client is a market leading manufacturer or Special Purpose Vehicles who due to organic growth within the company, are looking to take on a skilled Technical Service Specialist.
The appointed Technical Service Specialist will be responsible for providing first line support to a large number of clients, assisting them with queries and faults with their vehicles.

The primary responsibilities of the Technical Service Specialist are outlined below:


-Providing trouble shooting over the phone in order to diagnose and attempt to repair faulty customer vehicles
-Liaise with customers' engineering department to provide technical support on how to repair faulty vehicles
-To book out field service engineers when over the phone technical support is not sufficient
-Logging all inbound customer service requests from all over the UK onto our SAP database
-To liaise with the engineering department on frequent faults in order to assist with future development of products
-Assist customer service department to estimate repair costs

The successful Technical Service Specialist must be able to supply detailed technical support so a history in special purpose vehicles or hydraulics / pneumatics is required.

This is a fantastic opportunity for an individual who is eager to supply excellent and technical customer service for a market leading organisation. My client is offering a competitive salary of up to £30,000 PA + Annual 5 % bonus and an excellent benefits package.
So if you feel you have the right skills set for this technical service specialist and want to find out more, then click apply now!

Orion Electrotech Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.


This job was originally posted as www.jobsite.co.uk/job/959510764