Applications Support Analyst

Recruiter
Change
Location
Edinburgh
Salary
£37,000
Posted
09 Nov 2017
Closes
15 Nov 2017
Contract Type
Permanent
Hours
Full Time
Applications Support Analyst Change Recruitment are partnered with their global IT Consultancy client based in Edinburgh City Centre. We are looking for an Application Support Analyst to work within their Energy, Utilities & Telecoms business unit, based in Edinburgh. Our client are responsible for designing the systems to roll out smart-metering to every home in the UK and they need Analysts who are able to provide 3rd line support for a number of our clients involved in this exciting programme. The Application Support Analyst will have experience of working in a client facing environment and have experience of working with web applications and service. You will support the core product built on an Apache/JBoss/Oracle platform, and therefore experience of these technologies will be essential. Day to day, you will be involved in contributing to the resolution of Service Incidents, investigating live system issues and providing live support to all team members. You will identify and mitigate any potential risks and provide on call or ad-hoc support when required. You will Provide detailed analysis of system defects along with root cause analysis and problem investigating. You will be comfortable liaising with vendors and 3rd parties to ensure assistance is provided in a timely manner. Essential / required Demonstrate working experience in Networking, System security, Oracle database (or similar), SQL, Java (or similar) and UNIX Admin & Shell Scripting Web applications and web services experience To apply for this fantastic opportunity, please forward your most up to date CV to Matt Kelly at Change Recruitment for immediate consideration