Application Support Analyst - Level 2

Elevate Platform Limited
450 GBP (Per Day)
08 Nov 2017
16 Nov 2017
Contract Type
Full Time

Application Support Analyst - Level 2 / Chester / 3 Months / 450 GBP (Per Day)

Application Support Analyst, Level 2, Investment Banking, Financial Services, Banking, Contract, Chester, 3 Months

My Client is recruiting for an experienced Level 2 Application Support Analyst. The company is a well known, recognised leading brand in their market and this is a fantastic opportunity for the right individual to join a market leading business.

? Provide support and lead the technical triage for problems with applications within the live production environment, contributing to stability and availability, and maintaining a high degree of customer service.

? Incident, Problem and Change Management duties, including ownership and progression of internal and external faults and technical issues. Own and manage failures within systems through to resolution of the issue, whilst controlling and minimising impact to business areas.


  • Extensive 2nd line support background.
  • Strong technical skill set and working knowledge of:

Oracle and SQL Server databases

PL/SQL and java code

Unix / Linux operating systems and shell scripting

Scheduling: Autosys / Tivoli

SAS technologies (preferred)

Websphere services


Connect Direct / File transfers

Windows servers

  • Strong analysis and problem solving skills plus attention to detail.
  • Ability to remain calm and think clearly under pressure.
  • Act with integrity and due care, skill and diligence in carrying out your duties.
  • A belief in high quality and control and a strong personal commitment to structured ITIL working practices such as Change and Problem Management, testing procedures and documentation, and adherence to the company baselines and standards.
  • Confidence and ability to make good, well informed decisions.
  • Demonstration of a professional, team oriented approach coupled with strong self-motivation and personal initiative.
  • Excellent verbal and written communication and presentation skills backed up by first class interpersonal and negotiating skills.
  • Team members must be flexible, responsive, enthusiastic, have ability to work alone and as part of a team and to foster positive relationships.

Location: Chester

Duration: 3 Months +

Candidates must show evidence of the above in their CV.

Application Support Analyst, Level 2, Investment Banking, Financial Services, Banking, Contract, Chester, 3 Months

If you match these requirements, please apply in the normal way. Elevate will send you an email, please open, click and action that email and your application will be visible to the hiring organisation directly.

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