3rd line support engineer - VMware, Hyper-V

Spring Technology
£40k - £46k pa
09 Nov 2017
16 Nov 2017
Contract Type
Full Time
The Company
Spring Technology is currently working in partnership with a market leading Financial Service organisation to recruit a 3rd Line Support Technician based in Cheadle.

The Role
As a 3rd Line Engineer you'll be responsible for managing the Information Technology infrastructure estate, ensuring high levels of availability and system performance. You will also be responsible for implementing change in a robust and secure manner in a highly virtualised environment.

Stockport - Cheadle
£40,000 - £46,000

The Responsibilities
* Provide technical support for all existing and new technology used within the Group
* Implement, develop and support the desktop, server, SAN and software infrastructure estate
* Identify areas for improvement within supported systems by the proactive analysis of incident root causes
* Maintain and improve technical knowledge of internal systems and the technical marketplace in which these operate
* Act as a technical escalation point for 1st and 2nd line team members in order to resolve incidents and provide resolution
* Work with 3rd party suppliers and support teams to resolve escalated incidents related to the IT estate
* Monitor and maintain all environments to ensure agreed system availability, performance and security is maintained
* Provide technical knowledge, expertise and consultancy on infrastructure project work
* Analyse incident trend information to drive change to processes, procedures, systems and services within the Infrastructure team
* Provide technical resource for application releases and enhancements, working closely with onshore development teams

The Requirements
* Experience of working in an enterprise environment
* Strong knowledge of VMware vSphere & Hyper V
* Strong knowledge of key infrastructure platforms and tools: Active Directory, Exchange 2016, Microsoft Terminal Services, VDI, Microsoft Server 2012/2016, Office 365
* Experience of MS SharePoint 2013
* Strong working knowledge of System Centre 2012 including Operations and Virtual Machine Manager & Configuration Manager
* Strong understanding of WAN & LAN networking concepts including: TCP/IP, DHCP, WINS, DNS
* Advanced knowledge/experience of IT systems - delivery, maintenance and support
* Strong understanding of ISS and Application Web Services & Group Policy
* Ideally MCSE qualified
* Ideally you'll have VMWare and/or Hyper V Certifications

* Ideally ITIL qualified
* Experience of Cisco UCS hardware
* Experience in the financial services industry would be advantageous

Stockport - Cheadle
£40,000 - £46,000


Apply now to be considered immediately

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.

This job was originally posted as www.jobsite.co.uk/job/959501949