1st Line Support Engineer - Chesterfield, £100pd

Datacom Recruitment Limited
£90 - 100 per day
08 Nov 2017
16 Nov 2017
Contract Type
Full Time
1st Line Support Engineer - 6-month Contract, £100 pd - Chesterfield A Global IT Service Company is looking for a number of 1st Line Support Engineers, to support, manage and resolve customer technical tickets in accordance with defined service level agreements on a 6-month contracting basis. As the 1st line support engineer, you will have exposure and experience of: - Managing incoming emails, telephone and service requests, making sure all incidents and requests are logged, diagnosed in the appropriate manner and agreed to timescales. - Previous experience using Citrix, Active Directory or Remedy - You will have previous experience in installation, configuration, troubleshooting and hardware swap outs. - Microsoft Office application support and installations - SSCM deployment - Experience of remote diagnosis and fixes via RDP, Bomgar or other remote control systems 1st Line Support Engineer - 6-month Contract, £100 pd - Chesterfield
This job was originally posted as www.jobsite.co.uk/job/959489103