Claims Co-ordinator - Fareham

MW Appointments Ltd
£16k.00 - £20k.00 pa
08 Nov 2017
16 Nov 2017
Contract Type
Full Time
Claims Co-ordinator - Fareham, Hampshire Permanent Contract to £18,000 An opportunity to join an award winning provider of claims solutions and adjusting services to the insurance sector. Job Purpose: To undertake the setting up of new claims, coordination of appointments for field staff nationwide. Administrative tasks within the office such as purchase orders and managing office maintenance. Duties and Responsibilities: The role holder will be required to: ·Set up New Claims on the electronic claims system ·First contact to Policyholders on behalf of our clients ·Arrange and book appointments on behalf of the field staff within Service Level Agreements (SLA) ·Coordinate visits and appointments to ensure best use of resource and money ·Maintain documentation such as spreadsheets to ensure compliance with our client requirement ·Allocation of work to the Field Team and Claims Handlers throughout the day ·Assisting Claims Handlers when required ·Maintaining control and purchase of office supplies ·Maintaining control of Office maintenance needs ·Welcome visitors to the office ·Maintain a high level of personal competence ·Adhere to Company systems and procedures ·Actively promote the principle of Treating Customer Fairly ·Respond to requests and tasks set by the Team Leader or Customer Service Manager ·Undertake any other tasks that are reasonably assigned to you from time to time Skills & Experience: ·Organisational Skills ·Numeracy and Literacy Skills ·Excellent Telephone Skills ·Excellent Articulation and Communication Skills ·Experience and Understanding of Customer Service ·Excellent Computer Literacy ·Flexibility and Adaptability ·The ability to organise own workload ·The ability to work in a fast paced and changing environment REF : 5822 MW Appointments is acting as an Employment Agency in relation to this vacancy.
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