Customer Services Advisor

Recruiter
Location
Witham
Posted
10 Nov 2017
Closes
17 Dec 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Position: Customer Services Advisor

Location: Witham, Essex

Salary: Competitive + Benefits


The Company:
Our client is a Witham based retail display manufacturing company. They have over 25 years of experience of working with their customers to provide bespoke solutions for all display requirements.


The Customer Services Advisor Role:
This is an exciting opportunity for an up and coming Customer Services Advisor to join their growing support team.

The Customer Services Advisor will be working alongside the established UK and International Sales teams, supporting them with customer needs.


Key Responsibilities:



Being the first point of contact for incoming calls
Managing all incoming enquiries
Qualifying incoming leads
Arranging samples and following up on sample feedback
Taking Verbal Orders
Customer care – missing / damaged items, price queries and general customer order queries as well as post-sale follow up
Administratively supporting the full sales team
Coordinating returns and collections

Skills & Experience Required:



Previous experience within a similar role
Computer literate
Excellent standard of literacy and numeracy
Excellent attention to detail
Excellent verbal communication
Flexible, courteous, friendly and positive approach
Eligible to work in the UK
A second language is advantageous

The Ideal Candidate:
The Ideal Candidate will be a people person with a ‘can do, will do’ attitude. You must have excellent attention to detail, excellent verbal and written communication skills and be computer literate.

In return, the Customer Services Advisor will receive a competitive salary, full training and scope to progress within the business.


What’s Next?
So what are you waiting for? If you are interested in applying for this Customer Services Advisor
position, simply submit your CV & Covering Letter via the button shown.



Keywords:
Customer Services Advisor, Customer Care, Call Centre, Sales Admin, Order Processor, Office Admin,
Witham, Braintree, Essex

This vacancy is being advertised by Net-Recruit. Advertised through Zoek ea55259e7fc44f4faaf3f46381025c3b3