IT Systems Support Analyst

Resource Group
£20,000-£22,000 + Benefits
08 Nov 2017
16 Nov 2017
Contract Type
Full Time
IT Systems Support Analyst – Birmingham – £20,000-£22,000 + Benefits
A market leading organisation are looking for a skilled IT Systems Support Analyst to join their growing team located in Birmingham. This is an excellent opportunity to develop your IT and analytical skills in a diverse environment with exposure to all parts of the business.

The Role

The primary focus of this role will be to provide administrative support for the client’s ERP system, aiding with the day-to-day maintenance of new users and amending user access where necessary. The IT Systems Support Analyst will proactively monitor system configuration, whilst handling transaction enquiries and assisting users with their reporting needs. You will be at the frontline of support to the user base, assisting with system upgrade testing and training for new solution releases.

The Individual

The ideal candidate will have good Microsoft Office skills and a flexibility to apply skills in similar packages and environments (Google Docs, Windows, MacOS). The IT Systems Support Analyst will need to have some previous experience of ERP or finance systems, ideally Agresso (Business World), but any other is equally as sufficient. You will need to have a comfortable understanding of complex data relationships, as well as a friendly and understanding manner when dealing with system users.


In addition to a competitive salary, you will receive a number of excellent benefits including an attractive pension scheme, medical insurance, comprehensive training and a promote-from-within-ethos.

If this position sounds exciting to you, please apply now. For further information, please contact Dean Clark on 0117 917 1500 or .

Resource Group are acting as an employment business/agency in relation to this vacancy.
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