Senior Technical Engineer

N Tier Selection Limited
Bristol (City Centre)
£45k pa + Benifits
10 Nov 2017
15 Nov 2017
Contract Type
Full Time

We require an experienced Senior Technical Support Engineer to work for a competitive expanding global organisation in Bristol. The client has a fantastic ethical working environment and are working with a wide range of clients from national brand retailers to SME's across multiple verticals. The role will suit a skilled senior technical support engineer who desires to grow their career within a global support team.

Primary duties

  • Support Customers and Resellers with new installations and any issues which may arise.
  • Responsible for the coordination of programs in support of resellers and end users.
  • Maintain post sales processes.
  • Responsible for the maintenance of tools and processes necessary to support the reseller channel as it pertains specifically to the post sale support of the company's products.
  • Help with changes and new installations to network infrastructure and systems.
  • Help maintain current network infrastructure and systems.
  • Work directly with junior staff to ensure quality assurance.
  • Able to handle escalations with demanding customers and establishing relationships.
  • Document technical queries, development and review content of knowledgebase.
  • Participate in testing alpha and beta products.


  • 4+ years' experience in storage & virtualization in a field facing engineering capacity.
  • Experience with software defined storage and/or hyper converged solutions.
  • Proven server visualization, architecture and implementation expertise.
  • Proven expertise in architecting and implementing a broad range of storage solutions.
  • Proven networking skills.
  • Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities.
  • Outstanding communication skills (written and oral).
  • High energy level and positive attitude.
  • Managing other staff members and projects.

If you are looking to develop your career in an initiative, ethical and creative team working environment then please contact me for further information.

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