Digital User Researcher

Sopra Steria Recruitment Limited
£450 -480/daily
10 Nov 2017
16 Nov 2017
Contract Type
Full Time

Digital User Researcher
Duration- 6 Months with a possible extension
Location: Sheffield

Outside IR35

Role Description:

Essential Skills
Gather and analyse data on user behaviour using the most relevant and appropriate methods, including contextual observations, pop-up testing, iterative usability tests, surveys, analytics, and online experiments (e.g. A/B testing).

  • Work with UX Designers, Product Managers, Developers and other professionals to prioritise research and identify opportunities in a fast-paced, rapidly changing team delivering to stakeholders who manage critical national infrastructure.
  • Collaborate with senior user researchers to gather and synthesize insights about users of the justice system.
  • Translate research outputs into actionable insights by building great relationships with team members and involving them in the research.
  • Understand and contribute to Assisted Digital service design.
  • Demonstrate expertise in working as part of an agile software delivery team and contribute to agile team values and culture.

Skills & Qualifications


  • 2+ years conducting user research
  • Degree Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
  • In-depth understanding of user-centered design principles and tools
  • Excellent written and verbal communication
  • Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
  • Experience working directly with Design, Software, Content and Product team members


  • 3+ years conducting user experience research is preferred - demonstrated expertise in a relevant field

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