PLM Business Support Engineer

Advantage Resourcing UK Limited
10 Nov 2017
16 Nov 2017
Contract Type
Full Time
World Class Defence Organisation based in Stevenage, Hertfordshire is currently looking to recruit a PLM Business Support Engineer Subcontractor on an initial 6 month contract. This company was recognised as a Sunday Times Top 30 Best Big Companies to Work For in 2017 and is a leader in its industry.

Contract Duration: 6 Months (initially and then ongoing thereafter)
Hourly Rate: The department are offering competitive hourly rates.

Security Information: Please Note you must be eligible for SC Security Clearance (unfortunately due to security restrictions for this role, the candidate will need to be a British National with no dual nationality and must have resided in the UK for at least 4 of the past 5 years).

PLM Business Support Engineer Job Description:

To provide user support for a large user base working in an engaging, diverse engineering environment undergoing the adoption of a new PLM/PDM toolset across a multi-national context.


* Provide support and guidance for the use of PTC's Windchill PLM Software.
* Act as a focal point to resolve day-to-day user technical tool issues and manage their resolution in a timely & effective manner.
* Deliver formal classroom training & one-to-one coaching within different Engineering communities across the company's site locations.
* Support the creation & update of processes affected by the implementation and guidance to Users on the new ways of working for Document, Part and Change Management topics.
* Offer guidance and best practice to ensure users are able to work optimally.
* Carry-out various business software administration tasks.
* Provide technical support input for future tool developments in line with evolving business requirements & practices and carry out user acceptance testing.

Skills and Experience:

* Experience of working in a user support environment for an IT Project.
* Appreciation of Engineering related Product Lifecycle Management / Product Data Management, ( PDM / PLM ) functions (CAD, Configuration Management, Product Data Management, Change Management).
* Strong end-user interaction and communication.
* Technically minded and confident able to conduct technical dialogue.
* Previous experience of delivering training would be an advantage.

Advantage Resourcing is a service driven recruitment consultancy.
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