Technical Support Engineer

Recruiter
Davanti Solutions
Location
Barnsley
Posted
09 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time

Job Title: Technical Support Engineer

Location: Barnsley, South Yorkshire

Salary: To £26,000

Technical SupportEngineer needed with good troubleshooting and break fix skills. Must be able to set up Active Directory accounts and be able to create VMware templates and run CPU.

  • VMware
  • Windows platforms
  • Active Directory / MS Exchange
  • PC component maintenance
  • Printer maintenance
  • A good understanding of customer service
  • Good organisational skills

Responsibilities

  • To fulfil standard requests using documented processes and procedures.
  • To manage incidents, requests and problems in line with current skills and abilities.
  • Proactively keep colleagues informed throughout all stages of all processes by phone, email and any other computer communication channel deemed necessary.
  • To maintain accurate records relating to incidents, requests, and any other aspect of IT service management
  • To achieve agreed service outcomes and their personal appraisal targets.
  • To work on the shift and/or rota as determined by their manager in a consistent manner.

A fantastic opportunity for a Technical Support Engineer to join a great company with excellent opportunities to learn new skills and gain career progression.


This job was originally posted as www.cwjobs.co.uk/job/77556347