Desktop Support Engineer

Compassion UK
£24,500 per annum
10 Nov 2017
16 Nov 2017
Contract Type
Part Time

Use your IT skills and experience to support Compassion UK?s ministry to release children from poverty in Jesus? name. Compassion is an international child development charity. Over 1.7 million children are currently benefiting from the support of Compassion?s ministry.

Desktop Support Engineer
Location: Weybridge, Surrey
Salary: £24,500 per annum (within the grade £24,500 - £29,850)
Contract: Fixed Term contract of up to 1 year ,office-based working 35 hours per week Monday to Friday 9.00 ?17.00. Part time working may be considered.

The Desktop Support Engineer plays a key role is this enthusiastic team, assisting just over 100 office and home- based staff with excellent customer service driven IT support.

Qualifications & Experience:

Essential: Educated to degree level or equivalent; MCSE trained or equivalent or at least 2 years? experience in Service Desk/Desktop Support services; project management experience; good working knowledge of current computer technologies including hardware and Microsoft software; good working knowledge of Mac OSX, iOS and support for Office 365; experience in supporting a Microsoft networked small business environment.

Desirable: ITIL Foundation; Office relocation experience.

Personal Attributes:

Essential: a team player, creative, innovative and flexible; excellent organisational, interpersonal and communication skills across all media; passionate about delivering high quality customer service; able to work to agreed deadlines.

Job Purpose:

Work within the IT Department to provide:

Assistance to Compassion UK employees, both in the office and home based, through customer service driven IT Support - equipping them with the necessary IT resources to enable them to perform effectively including network infrastructure, server infrastructure, data communications and telecommunications systems.

Key Outcomes

Enable employees to perform roles effectively through the provision of IT solutions and processes;

Provide efficient solutions through innovation, research and implementation of new products.

Candidates must be able to agree to respect, uphold and commit to working within Compassion?s Christian mission, values and faith statements.

Generous benefits package including:

25 days holiday per year plus Bank Holidays, 10% employers pension contribution and private medical and dental cover.

And Compassion is a great place to work debuting at No. 15 in the Sunday Times Best Not-for-Profit organization to work for in 2016. NB The Compassion UK office is due to relocate in June 2018 to a new site within 30 miles of our current office.

Please note that we cannot consider applicants who do not presently have the right to work in the UK.

Closing date: Wednesday 29 November 2017
Interviews will take place up to w/c 4th December. Late applications may be considered.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the Apply button to be directed to our website to download the application form/information pack and other relevant documents.

No agencies please.

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