Technical Consultant

Aberdeen Appointments Agency
10 Nov 2017
15 Nov 2017
Contract Type
Full Time
Our client, an established HR, Competence and Training provider is currently seeking a Technical Consultant to join their team on a permanent basis. The Technical Consultant will be responsible for providing excellent customer service along with providing technical support. Responsibilities include - Software installations on premise or cloud AWS Customer contact, support and advisory services to national and international customers Provide technical support, 2nd line to customers Support the group's own software product development and testing Participate in larger and smaller delivery projects, with technical deliveries such as data migration, system integration, installation Participate in the company's Delivery Process, Monitoring, Security and Capacity Management Initiate and follow up continuous improvement Experience required - Service and customer focused Systematic approach and strong analytical skills High work capacity Ability and interest in collaborating across disciplines Good written and oral formulation Have a sense of detail, but at the same time be able to see the big picture Positive to adopt new systems and solutions Strong personal commitment Flexible and willing to learn Continuously work to increase competence within tools, technology and methodology Minimum Requirements Minimum 3 years college education in IT / Technology (Bachelor Degree) Technical operating experience with various database platforms (Oracle, Sybase, MS SQL) Experience with Oracle Development (PLSQL) and operation (DBA) Minimum 5 years of IT management experience (application management and infrastructure) Experience with Amazon WS or other cloud computing services (cloud computing) * Experience with database communication and replication