Software Support Technician

£23000.00 - £25000.00 per annum
10 Nov 2017
16 Nov 2017
Contract Type
Full Time
IT Support Technician / Software Support / Accounts / Invoice / Stock / Purchasing

Software Support Technician
Up to £25,000

Your new role
As a result of our continuing success, my client has a vacancy for a Post Go Live Support Technician.
This position involves supporting a customer during the Go Live period of two weeks immediately after the Go Live team have left site.
Full training will be given but my client does expect a commitment to learn what customers require from their business system and how the business delivers the solution to these challenges.

The ideal candidate
A good listener.
A keen interest in business and Information Technology and how companies in the IT marketplace work.
The ability to guide customers through scenarios they may not have experienced using software before.
Well organised with a determination to succeed.
Driving license as this role may involve some driving throughout the UK.
A self-starter, who can work on their own initiative whilst working within the company model and therefore be a team player as required.
Microsoft Office skills ie Word,Excel etc
A basic understanding of databases would be a definite advantage.
Any exposure to reporting tools e.g Crystal Reports.
Any SQL skills would be advantageous
An understanding of Accounts and computerised systems.
SOP/POP and stock exposure.

What to do now
Call Jon Walters on 0113 200 3750 for more information or click 'Apply'.

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