Mobile Aftercare Engineer

Bristol Street Motors
10 Nov 2017
16 Nov 2017
Contract Type
Full Time

Mobile Aftercare Engineer

Bristol Street Versa Batley

£22,000 to £24,000 depending on experience

    Bristol Street Versa are a wholly owned subsidiary of Vertu Motors plc based in Batley, West Yorkshire. The business converts and supplies wheelchair accessible vehicles and supplies vehicle adaptations, to both Motability and retail customers. We supply both new and nearly new vehicles and cover the whole of the UK.

    The Role

    We have recently set up a new Department, Versa Life, to provide the very best in aftercare for our customers, involving revisiting customers one month after taking delivery, and then again, each yearly anniversary of the delivery for the customer?s period of ownership up to a maximum period of five years to check that everything is still fully functional and suitable for the customer, and problem solving any issues the customers may have.

    We are currently looking for a very talented individual to join our Versa Life Team, to undertake these customer visits. We already have three Engineers carrying out these visits and are as we looking to recruit a fourth team member.

    This role is 37.5 hours per week, working between 9am until 5pm 5:30pm Monday to Friday. The successful candidate will be based out of our Batley dealership although the majority of the week will be spent out on the road visiting customers around the UK. Our customer base is across the UK and as such, significant travel will be an integral part of the role.

    The Person

    The successful candidate will need to display excellent communication and inter-personal skills; the ability to listen to our customers, advise our customers, and ultimately make our customers feel valued through building strong ongoing relationships with them.

    The successful candidate will also possess a mechanical/engineering mind-set to be able to troubleshoot any issues noted on the visit. On some occasions, a repair or change in specification may result in the vehicle being brought back to our workshops, but wherever possible, the Aftercare Engineer, who is provided with a fully stocked van, is expected to resolve on-site.

    For all colleagues in the Versa team, we expect resilience, drive, energy and talent. You will be well presented with a desire, character and attitude to succeed. You will have the ability to quickly establish and build rapport. You will also possess a clean driving licence.

    This is a fantastic opportunity for individuals who are looking for a unique opportunity to mix mechanical/engineering skills with customer facing interaction, and we look forward to receiving your application. If you are successful you can look forward to 23 days holidays with average holiday pay, on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, childcare voucher scheme, share incentive plan, Vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry please apply now.

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