1st Line Support Engineer

Recruiter
Latcom Ltd
Location
Bristol (City Centre)
Salary
From £12 to £15 per hour
Posted
10 Nov 2017
Closes
16 Nov 2017
Contract Type
Contract
Hours
Full Time
Job Responsibilities

To log all telephone calls on the Helpdesk system and assist users in solving IT related problems.To allocate calls to the appropriate team.To liaise with users to ensure calls are resolved to their satisfaction and close resolved calls.
Perform administration tasks relating to new users, requests for hardware/software, running routine reports from various systems etc.Skills Required

6-12 months experience in a 1st Line support capacityExperience supporting; Windows 7, Office 2010 and Active Directory.
This job was originally posted as www.cwjobs.co.uk/job/77563022