IT Helpdesk Analyst

Bowerford Associates Ltd
£19k - £21k pa + Bonus + Great Bens
08 Nov 2017
16 Nov 2017
Contract Type
Full Time

Our client is looking for an IT Helpdesk Analyst to look after the IT of their internal staff and clients based onsite in Reading.

The role will be working as part of a team to service and support a range of hardware and software systems. The role will support products, services and systems via on premise, cloud or co-located/managed platforms.

The right candidate will have various support skills at a 1st line level, such as: Exchange 2003 - 2013, Microsoft Active Directory, Core Infrastructure & Desktop, Microsoft SQL, IIS, Web Service, Cloud, Mobile Devices, Virtualisation - Hyper-V, VMware, Networking - LAN, WAN, Firewalls.

Experience of working in an ITIL based environment would be an advantage. Excellent customer service skills must be demonstrated as will experience of working in a Helpdesk environment.

This is a great support role in a very reputable business. A good salary, benefits and bonus are available for the right candidate.

Please send in your word CV for more details.

Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.

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