EMEA Network Engineer

Recruiter
Vertue Group Limited
Location
Hampshire
Salary
40K Basic + O/T + Car Allowance + Package
Posted
02 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time

The Company:

For over 30 years, our client has been one of the leaders in designing, developing, manufacturing and implementing mission-critical communications solutions for public safety, transportation, utilities, manufacturing, healthcare and business applications throughout the world.

The Role:

They have recently been experiencing some impressive growth and due to this it has now brought about a rare opportunity for a qualified EMEA Network Engineer within Radio & Telecom Systems to join this thriving business.

Reporting in to the EMEA Engineering Manager, the main focus of the role will be to provide pre & post installation technical support to channel partners and customers based primarily in the Middle East.


Your duties will be as follows:

  • Manage off-site system build and on-site customer build plus installation.
  • Develop and deliver customer specific training programmes.
  • Investigate, diagnose, report and provide solutions to customer problems and/or escalates issues to management/ engineering as required.
  • Carry out customer acceptance testing, including system build and test, documentation of test plans and results, recording of as-built configurations and customer training
  • Participate in pre-sales activities as directed, including assisting customers in product selection, providing technical product information to Sales, etc.
  • Provide weekly report of project status, progress made and areas of concern ensuring accurate records are maintained
  • Travel both internationally and domestically as required in performance of duties
  • Participate in a 24/7/365 ?On Call? support programme, providing ?round the clock? support to our clients customers, involving being contactable outside normal working hours for periods when on call

Candidate?s Profile:

  • Essential
    • Must be based in the UK and within the M3 or M4 corridor
    • Good working knowledge and understanding of Radio & Telecom Systems
    • Technical Knowledge & experience of the following:
      • Cisco switches
      • DELL servers
      • IP networking and routing
    • Very good understanding of the following:
      • Windows Server, in particular 2012
      • Linux CentOS
      • SQL
    • Willing to travel 50% of the time across EMEA but the primary focus will be in Dubai & Middle East
    • 3+ years? experience of installation technical support on the aforementioned technologies
    • Professional attitude
    • Can work unsupervised
    • Have good interpersonal and communication skills
    • Reliable and flexible
    • Customer service orientated
    • Driving Licence

The Package

Shall be completely dependent on experience, however my client is looking to pay circa £40,000 Basic Salary + Bonus + Healthcare + 22 days holiday (not including Bank Holidays) + Pension.


This job was originally posted as www.jobsite.co.uk/job/959455141