Senior Systems Officer

GEM Partnership Limited
09 Nov 2017
16 Nov 2017
Contract Type
Full Time

GEM Partnership are delighted to be working with a large public sector organisation in their search to appoint a Senior Systems Officer based in Northallerton, to lead and manage the development and provision of services and be responsible for the effective operation of key ICT systems. The position offers fantastic career opportunities for the successful candidate.

The role will be reporting into the Service Systems manager, and you will have direct line management responsibilities, whilst leading the implementation and ongoing development of IT systems in the business.

Skills Required:
? A strong understanding of systems from a system user perspective.
? Significant experience of dealing with ICT incidents and associated problem management
? Significant ICT experience in supporting, implementing and developing large information systems.
? Good Oracle experience
? Understanding of ITIL change, incident and problem management processes
? Good understanding of service call management systems and workflow
? Awareness of service delivery in an ICT environment
? Experience of coordinating the work of others.
? Good Project Management skills.

? Educated to A level standard, HND/C or equivalent qualification/ experience.
? Evidence of Continuing Professional Development in ICT or systems environment.
? Prince 2 (or equivalent project management qualification)
? ITIL Service Management qualification

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