IT Helpdesk - IT Support - IT Service Desk Analyst

Recruiter
Reflex Computer Recruitment Limited
Location
Poole
Salary
£13.00 - £13.21 p hour
Posted
09 Nov 2017
Closes
15 Nov 2017
Contract Type
Permanent
Hours
Full Time

IT Helpdesk - IT Support - IT Service Desk Analyst - Desktop Support Analyst - Desktop Technical Support - PC & Microsoft Support - 1st / 2nd Line Telephone Support - IT Telephone Support - ITIL - Poole, Dorset.

I am seeking an IT Helpdesk - IT Support - IT Service Desk Analyst - Desktop Support Analyst - Desktop Technical Support - PC & Microsoft Support - 1st / 2nd Line Telephone Support - IT Telephone Support with Incident Management and ITIL process experience. You should also have good Windows 7 and Microsoft Office Technical Support experience for this initial 2.5 month contract. You need to have solid mainstream desktop software, hardware and network technology skills together with strong problem solving and analytical skills. This role would suit someone who has excellent communication and customer service skills and importantly is also a good team player.

You will be providing 1st & 2nd Line telephone support as well as working with my client's 3rd line support plus external suppliers as and when necessary. You must have previous structured telephone support experience including working within an ITIL environment.

The IT Helpdesk - IT Support - IT Service Desk Analyst - Desktop Support Analyst - Desktop Technical Support - PC & Microsoft Support - 1st / 2nd Line Telephone Support - IT Telephone Support will be working in modern offices in Poole as part of a busy team working 37 hours a week Monday to Friday providing first - class IT Incident Manager services covering Software, Desktop Hardware and Networking issues. This assignment is initially for 2.5 months (i.e. to the end of January 2018) to start ASAP paying circa £13.21 per hour. If are available at short notice and have the experience required please contact me for a swift response.


This job was originally posted as www.jobsite.co.uk/job/959504522