Technical Support Analyst - 6 month contract - Cornwall
(Tank Recruitment, 1st Line Support, 2nd Line Support, Desktop Support, Technical Support, Service Desk, ISP, Microsoft Office, Network, Support Analyst, 6 Month Contract, Cornwall)
Tank Recruitment are exclusively engaged to recruit for a Technical Support Analyst for a client of ours based in Cornwall.
Our client is looking for someone with a good background in IT Support and can hit the ground running.
- Receive and respond to support calls
- Resolve enquires and escalate accordingly
- Monitor network via a dashboard
- Keep a record of network faults
Experience/ Skills required:
- Further education within technology
- Experience in a support desk environment
- Microsoft operating systems/ Microsoft office packages
- Customer Service experience
- Willingness to occasionally work long hours
- Trouble Ticketing and problem solving
- Ability to work autonomously
Given the nature of this organisation, some shift work will be required.
To be considered for this opportunity please send your up to date CV as soon as possible.
This job was originally posted as www.jobsite.co.uk/job/959503352