Madison Talent Sourcing are currently seeking a great individual to join one of the fastest growing companies within the Electricity and Gas market to lead a Billing Team. Working closely with the Director of Operations the individual will build, grow and develop their team to ensure they are best in class across the industry. Although a small team to begin with, youn will have a large responsibility to grow and train the team ongoing to keep up with demand.
You will be responsible for all SLA and KPI's within the department, ensuring first class customer service is applied.
Continually working with the SMT you will ensure process and procedures are continually improved to ensure they are applied in this ever changing market place.
- Experience of working within a Billing Department within the Electricity and Gas Industry (or similar), in either a Manager or Team Lead capacity
- Strong experience dealing with high volume collections/billing activities
- Knowledge of Management Techniques, as well as first hand experience in applying it.
- Great Communication Skills
This is a great opportunity for an aspiring individual to take the next step in their career, and have huge opportunity to advance in the business.
Please feel free to get in touch with Will Massey and Madison Talent Sourcing to discuss in more detail.
This job was originally posted as www.jobsite.co.uk/job/959478548