Microsoft Dynamics 365/CRM Consultant

Verelogic IT Recruitment
From £40,000 to £45,000 per annum
09 Nov 2017
16 Nov 2017
Contract Type
Full Time
Our client is one of the UK’s leading Voice, Connect, Cloud, Cybersecurity and Digital solution providers, helping over 100,000 businesses grow through innovative technology and expert advice.

Not only do they pride their selves on their award-winning service, they are very proud to have been placed 2nd in ‘The Sunday Times 100 Best Companies to Work for’ list 2016 after 8 consecutive years in the top 100.

Our client is recruiting for a Microsoft Dynamics 365/CRM Consultant to join our development team. Reporting to the Principal Consultant, the objective of this role is to take a consultative approach to implement and deliver Microsoft Dynamics 365/CRM products and services.

Based out of Paisley or Edinburgh the successful candidate will work with business leaders and end users to create an environment and context from which rich, meaningful requirements can be elicited, synthesised and captured.

The objective of the Role:

·To take the consultant role within the application delivery team for Dynamics 365/CRM (including 3rd party applications such as ClickDimensions, CRM Add-on’s).

·To provide efficient delivery of consultancy, through quality of implementation, delivery and knowledge of Microsoft Dynamics 365/CRM products and services.

·Be a team player working closely with other members of service delivery, i.e. Managed Services and other CRM Consultants and Developers.

Key Responsibilities:

·Consulting – covering all aspects; including presales and supporting the team through product demonstrations, analysis, implementation and training of end users utilising primarily Dynamics 365 or earlier Dynamics CRM versions such 2016, 2015 and 2013.

·Business and process analysis

·Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents

·Liaising with developers and clients – act as a point of communication

·Quality Assurance & Documentation

Knowledge and Expertise:

·Over one years Dynamics CRM consultancy experience with an understanding of Dynamics 365, Dynamics CRM 2016/2015/2013

·Experience of providing Pre-Sales Demonstrations

·Experience of working on full life cycle implementations across multiple versions of Dynamics 365/CRM

·Excellent understanding and knowledge of core Microsoft Dynamics 365/CRM modules

·Microsoft SQL Server understanding

·Experience of Scribe Insight / Scribe Online data integration

·Ability to create high-quality functional documentation and strong requirements gathering skills.

Person Specification:

·Proficient oral and written communications skills.

·Collaborates well in a team environment.

·Sensitive to clients’ needs, can develop warm client relationships.

·High attention to detail with the ability to solves complex problems with creative solutions

·Self-Starter with ability to handle multiple tasks and shifting priorities

·Thinks clearly and calmly under pressure

Location: Paisley or Edinburgh Scotland

·Basic salary: Up to £45,000 basic p.a. dependent upon experience and reviewed on an annual basis. OTE: £49,000

·Holidays: 20 days paid holiday p.a. increased upon anniversaries (up to 24 days) plus public holidays

·Bonus: Company bonus to be paid every 6 months.

·Hours:37.5 hours, Monday – Friday, normal office hours apply

·Benefits include: Pension, Health Care, Life Assurance and Loyalty Scheme, Company Online Benefits

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