Infrastructure Analyst - Desktop/Mac - London

Crimson Limited
London (Greater)
£35k - £40k pa + Benefits
07 Nov 2017
15 Nov 2017
Contract Type
Full Time

Infrastructure Analyst - Desktop/Mac - London

Infrastructure Analyst required for a leading client based in Central London where you will support internal, national, and international desktop and Mac users within my client.

You will be joining a group of highly proficient worldwide support specialists operating in an extremely fast changing environment. The organization is focused on providing first call resolution to internal users across various technologies.

Key Skills required,

  • Provide support to local and remote users via phone, email and remote connectivity.
  • Troubleshoot hardware, software, and networking across Windows, Apple, and mobile operating systems.
  • Develop internal technical documentation and reports.
  • Install desktop/laptop, upgrades and deals with any equipment troubleshooting.
  • Manages service ticketing systems.
  • Coordinate hands-On & Remote Technical Support to include, but not limited to, Windows 7, Windows 8, and MAC OS.
  • Deliver Microsoft Office application support.
  • Create Microsoft Exchange mailboxes.
  • Knowledge of Imaging and backup software (Acronis, SSCM, WDS and others)
  • Strong Network troubleshooting and understanding of Active Directory

My client is offering a salary of up to £40,000 depending on experience plus excellent benefits package

Interested?!? Send your up to date CV to Chris Butler at Crimson to for immediate review

Crimson are acting as an employment agency in regards to this position

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