1st/2nd line Helpdesk Technician, Manchester, 20k- 24k

Recruiter
Evolution Recruitment Solutions
Location
Altrincham
Salary
20,000- 24,000+ Benefits
Posted
09 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
1st/2nd line Helpdesk Technician/ Helpdesk Engineer

Manchester, South Manchester, North West, UK

£20,000- £24,000+ Benefits

Pioneering technology company with 65 years in the industry are looking for someone who shares their passion for technical excellence and superior customer service.

Your will be part of a global team offering world class innovative technology with a human touch. In return you will receive world class training and international opportunities where you can develop your skills and progress your career.


Roles and Responsibilities
  • Providing 1st line support and managing expectations.
  • MS Windows and Microsoft Office applications including configuration of Outlook.
  • Software support and hardware support will be required, you will need an understanding of desktop maintenance tools.

Essential Skills
  • Foundational understanding of networking protocols - DHCP + DNS.
  • Knowledge of networking and data communications, such as network drive mapping.
  • User administration in a Windows AD environment.
  • Knowledge of desktop maintenance tools, such as defrag and chkdsk.
  • Ability to guide the end user through troubleshooting of physical connections.

Desirable Skills
  • Knowledge of hardware imaging technologies, such as Norton Ghost, MDT 2012.
  • Knowledge of helpdesk ticketing systems, such as ServiceNOW
  • A clean driving license
Benefits

  • 25 Days holiday
  • Childcare vouchers
  • Access to a savings scheme
  • International development and training
  • Dynamic office with a great atmosphere
Please send over your up to date CV to apply for this role. Interviews will commence 13th November.

1st/2nd line Helpdesk Technician/ Helpdesk Engineer

Manchester, South Manchester, North West, UK

£20,000- £24,000+ Benefits



Urgent role - please apply now!



Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
This job was originally posted as www.cwjobs.co.uk/job/77560412