Application Support Analyst - Uxbridge

Recruiter
Evolution Recruitment Solutions
Location
Uxbridge
Salary
Circa; 28,000-32,000 + Benefits
Posted
09 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
Application Support Analyst l Uxbridge l £28-£32k + Benefits

The company

Global leading software company in the healthcare sector based in state of the art offices close to Uxbridge station.

The environment
Well established and stable company to work for.
A modern workspace that is designed for Agile development and collaboration.
An energising/fun vibe in the office.
Great training available.
Focus on work life balance.

The role

To work within the Service Management environment reviewing and resolving incidents as raised by the customers. You can really make a difference in the world of healthcare in this role!

Responsibilities

To establish quality working relationships with end users helping them solve their problems in a timely fashion.
Establish and maintain high levels of incident ownership.
Help support the team with development of diagnosis, analytical and problem-solving skills to achieve required service levels.

Essential skills

Application Support experience with preferably a software vendor.
Understanding of Microsoft SQL or Oracle Databases.
High level of Customer Service Skills.
Excellent verbal and written communication skills.

Desirable skills

Any experience within a pathology laboratory IT support role or order communications systems management role.
ITIL certifications.

Perks

Great working environment
25 days holidays + Bank holidays
2.5% Matched pension
Life assurance
Free parking
Complimentary drinks fridge
Frequent socials



Urgent role - please apply now!



Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.
This job was originally posted as www.cwjobs.co.uk/job/77554932