2nd Line Support Analyst

Recruiter
Spectrum IT Recruitment Ltd
Location
Portsmouth
Salary
£22000 - £27000 per annum + Benefits
Posted
09 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
An established service provider is a looking for a 2nd Line Support Analyst to join their expanding team.



As 2nd Line Support Analyst you will provide 2nd Line support to a number clients and customers.



This is a great opportunity for candidates passionate about technology to progress their career with a Microsoft gold partner who embrace up to date and leading solutions.



The main responsibilities of the 2nd Line Support Analyst will involve:
  • To provide 2nd line Support within an SLA driven environment
  • To deliver an excellent level of customer service
  • The recording of relevant customer data in respect of relevant information
  • Consistently having a high level of communications to customers and colleagues




The 2nd Line Support Analyst will have the following skills and experience:
  • Experience of working within a 2nd line support role
  • Experience of installing and administrating Microsoft windows server
  • Hands on experience with Linux technologies
  • Supporting Microsoft Office suite
  • Good knowledge of Microsoft software
  • An interest in technology and IT troubleshooting
  • Excellent customer service skills
  • Good organisational skills




The role of 2nd Line Support Analyst is paying up to £27,000 depending on experience plus benefits. To apply for the role please send your CV to or call Lucy on 02380 765285
This job was originally posted as www.cwjobs.co.uk/job/77558941