2nd line Support Engineer London - £28,000 - £34,000

Franklin Fitch Limited
London (Greater)
From £28,000 to £34,000 per annum +bonus and benefits
09 Nov 2017
16 Nov 2017
Contract Type
Full Time
2nd line Support Engineer – London - £28,000 - £34,000

My client is a market leading IT solutions provider based in London. They are growing rapidly prompting them to build out their Network Operations Team. This gives a talented network engineer to come and work on the 2nd line network support team, this provides the opportunity to work across Cisco and Juniper devices on the MPLS network. My client has built a collaborative and supportive environment allowing engineers to carve out their unique development pathway into management or design and implementation through exciting and fast pasted networking projects


·Work as a point of escalation for all technical issues

·Manage cares relating to faults, changes or requests from clients to meet SLA targets


·Experience working on the WAN network

·Strong troubleshooting and analytical skills

·Good communication skills, both written and verbal

·CCNA or JNCIA certified

·Strong working knowledge of the OSI model

·Experience working on the MPLS and VPLS network

For immediate consideration phone Charlotte on 02036967953

This job was originally posted as www.cwjobs.co.uk/job/77551121