IT Engineers

Cornwall Staff Agency Ltd
£20k - 22k per year
09 Nov 2017
16 Nov 2017
Contract Type
Full Time

I am actively recruiting an engineer for a bespoke company located in central Cornwall, the main purpose of this job will be to provide third line support for hardware and software programs, this will include maintenance, repairs and installations. Successful applicant will have had a minimum of 2 years' experience in similar role, they will be a team player and demonstrate excellent customer service skills.


- Install customer/ client hardware and software systems

- Take calls and respond in a timely manner per the contractual obligations

- Analyse, diagnose and solve problems with the systems, this can be face to face or over the phone

- Provide support to the IT Support team on IT related matters

- Maintain the records and ensure they are accurate and up to date

- Meet all company deadlines, this is to maximise both current and future client/customer satisfaction

- Occasional client site visits will take place, Engineer will have to be available to make overnight visits. Accommodation will be provided J


- 2 years' experience in IT & servicing IT Systems and customers

- Educated to GCSE/ A levels

- Qualification in electronic electrical engineering

- Excellent communications skills, written and verbal

- Team player, supporting fellow engineers and junior staff

- Excellent organisational skills, with the ability to delegate and prioritise work load

- Strong analytical and problem-solving skills

- Must have a clean UK driving licence and access to own car

- Excellent knowledge of Microsoft Server networking systems

- CISCO products, firewalls, routers & WAN technologies

- Symantec Backup Exec & archiving

- SCO Openserver Unix/ Unixware Configurations, administration & Networking

- Expert knowledge of Office Products

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