Parts Coordinator

I & M Consulting
09 Nov 2017
16 Nov 2017
Contract Type
Full Time

Job Title: Parts Coordinator (6 Months Maternity leave)

Reports to: After Sales Manager

Based at: Biggleswade


The role contributes to the success of our client by ensuring effective procurement of machine parts. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team?s objectives in line vision of the business whilst ensuring outstanding customer service at all times and working within the Company?s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
To ensure compliance with the Company?s Health & Safety Policy, Environmental Policy and Quality system

To be considered ideally you will have a background within a Parts, Engineering, Automotive, Machinery or Warranty environment.

Key responsibilities and accountabilities, includes but not limited to:-
? Ensures that unused new parts, warranty parts or service exchange parts are returned, cleaned and labelled to the relevant department from related jobs, and are accompanied by accurate and complete documentation
? Ensures the quality system requirements are maintained with tool and equipment issue and updates calibration records to adhere to the policy statement
? Picking and Packing all Warranty / Service Exchange Items for return to the relevant factory, raising all necessary paperwork and updating records where required
? Opening, ordering and invoicing of Engineers ?Tool? Jobs for tooling, PPE and consumables, maintaining records and despatching goods when needed
? Operates office equipment, preparing photo copies, sending and receiving faxes
? Filing and retrieval of documents and maintaining an effective filing system
? Effectively operates the LIDOS system to identify spare parts
? Raises Sales Orders, Work Orders, purchase requests and invoices both internally and to customers
? Arranging inspection visits for all Lifting / Calibration Tooling, updating records on T Drive and keeping hard copies filed
? Arranging van repairs and services via our Leasing Company
? Enters new parts details onto the system to provide information and pricing to enable effective ordering
? Assists with the inputting of parts details and invoicing in both LISA and BAAN
? Communicates regularly to the respective team members any issues concerning parts procurement
? Works as a member of the team assisting and supporting department colleagues as well as other departments if required
? Develops and maintains excellent working relationships with internal departments and team members so as to assist in achieving the departments key point indicators
? Assists in establishing communication to customers in respect of any issues or delays in parts requirements
? Establishes and maintains excellent relationships with both customers and suppliers
? Responds promptly to internal and external customers, knowing who to approach for additional support and assistance
? Proactively contributes to departmental meetings, suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and procedures
? Manages personal time schedule and productivity
? Takes the initiative to establish progress with supplier orders and can identify when there is a need to chase or follow up
? Any other duty as required by management commensurate with the post


Key words: Parts Advisor, Parts assistant, Parts Administrator, secretary, automotive, engineering, service advisor, service reception, warranty

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