Field Service Engineer (Medical equipment) - Yorkshire/Midlands

Johnson & Johnson Medical Ltd
09 Nov 2017
16 Nov 2017
Contract Type
Full Time

Field Service Engineer Job ? Yorkshire/Midlands

Reports to: UK Technical Service Manager

Nature of role: Non-sales

Territory: Leeds, Sheffield, Coventry, Wolverhampton, Nottingham, Chesterfield, Barnsley, Cambridge, Oxford, Stoke

Products and environment: Capital equipment (Sterilisation) used in a hospital setting ? STERRAD system *************************/

About Johnson & Johnson

Caring for the world one person at a time inspires and unites the people of Johnson & Johnson. We embrace research and science ? bringing innovative ideas, products and services to advance the health and well-being of people. Our approximately 126,400 employees at more than 230 Johnson & Johnson operating companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Advanced Sterilization Products seeks to dramatically raise the level of health and safety of individuals worldwide. As the industry's infection prevention leader, in instrument sterilization and area decontamination, ASP is focused on helping to ensure the safest possible environments for patients and their families, healthcare workers, providers and communities. Our quality infection prevention products help care for both the people and the world we live in.

About the job

The Field Service Engineer job involves the installation, maintenance, upgrade and servicing of ASP equipment within hospitals. You will work alongside the Sales Development Manager, with whom you will communicate to understand the location and timelines of customers? needs around the servicing and installation of the STERRAD equipment. You will also be partly responsible for customer training.

As a Field Service Engineer you will communicate with Regional Technical Service Manager for communication and direction, EMEA Technical support team for discussion and resolution of key issues, and other Field Service Engineers for routine communications. In addition to customers you will also liaise with suppliers and equipment manufacturers.

Our ideal candidate

We are looking for our Field Service Engineer to have:

  • A combination of extensive Mechanical and Electronic Engineering experience ? essential
  • Excellent experience in a field based technical service/engineering role ? essential
  • Healthcare / medical products experience - essential

What else is useful:

  • BSc in Physics / Electronics / Technical Engineering - preferred
  • Strong technical ability including IT, Networking, Electronic theory, basic grasp of Physics
  • Knowledge of working operation of equipment, computer skills including Microsoft office and database skills.
  • Understanding of ISO standards

Salary and benefits

We offer a competitive base salary with a performance and company related bonus. Other benefits include company car, 33 days holiday, laptop and mobile phone, life assurance, health and dental programme and outstanding pension scheme.

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified candidates will receive consideration for employment without regard to race, colour, region, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

We respectively request Government Officials to identify themselves as such on application; for the purpose of the Foreign Corrupt Practices Act. If you decide to apply for the position, any personal data which you provide shall be processed by Johnson & Johnson. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection.

This job was originally posted as