Network and Telecommunications Team Leader / Durham / £52,884

Sopra Steria Recruitment Limited
09 Nov 2017
16 Nov 2017
Contract Type
Full Time

Network and Telecommunications Team Leader / Durham / £52,884

Sopra Steria Recruitment are seeking an experienced Network and Telecommunications Team Leader for one of their major clients to work out of their Durham office. Our client is looking for that special candidate who has the perfect balance of outstanding people management skills alongside strong technical expertise and experience. In this role you will be responsible for a team who look after the delivery and support of their current WAN/LAN/Telephony and Mobile Device services whilst being instrumental in the delivery of our transformation programme to implement a new managed service of WAN/Unified Comms and Mobile Device capability.

Some of the responsibilities include.

  • Providing strong and consistent leadership of their team through regular one to ones, team briefs and departmental briefing sessions to ensure that the delivery of the network and telecommunication services are delivered effectively and are aligned to business needs.
  • Ensuring that their team deliver to SMART and challenging objectives, aligned to the vision and aspirations of the IS Service and Ops function.
  • Accountability for implementing, monitoring and measuring related KPIs/SLAs to the network and telecommunication services including; availability, capacity, integrity, reliability and resilience
  • Accountability for the management of reactive support demand in line with SLAs / OLAs and UCs
  • Responsibility for the security of related service components and associated activities eg firewalls and ensure alignment to IS Security policies as defined by the NWL IS Security team
  • Accountability for the Mobile Device Management tools/policies/processes and hardware (including imaging and day to day operational support and maintenance)
  • Accountability for the cost effective delivery of WAN/LAN and Unified Comms Services as aligned to the strategic roadmap and deliverables provided by NWL IS Strategy and Architecture team

In order to deliver all of those, we are looking for you to bring the following experience and expertise:

  • Outstanding leadership qualities to develop trusting, capable, resilient and highly performing teams
  • Extensive, hands-on experience of the design; implementation and support of data/voice networks/Unified comms/Mobile Device Mgmt
  • Substantial and demonstrable experience in a management role that requires the influencing of other managers to ensure success
  • Demonstrate successful management of Network and Telecommunications function
  • Extensive, hands on expertise of managing within SLAs/OLAs/KPIs and UC
  • Extensive experience of vendor and contract management through managed service provision and experience of operations within a governed supplier/partnership framework

The career prospects are superb so please apply urgently to avoid disappointment.

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