IT Support Analyst

Robert Walters Plc
£18k - £24k pa
09 Nov 2017
16 Nov 2017
Contract Type
Full Time

A market leading Microsoft Gold Partner based in Tamworth, which specialises in providing technical services and solutions to a diverse customer base are now looking to expand the support services team and hire an IT Support Analyst.

As an IT Support Analyst you will provide high quality support across a range of products and services.

IT Support Analyst : Role Duties

  • Point of contact for incidents
  • Escalate high priority requests
  • Identify and manage escalated incidents
  • Infrastructure and Administration
  • Provide updates and detailed product release information

IT Support Analyst : Technical Requirements

  • Microsoft Windows
  • PC / Desktop / Laptop - Support
  • Experience of supporting customers

Full training and certifications will be provided

The permanent role for the IT Support Analyst will pay up to £21,000 plus benefits. This is an opportunity to work for a leading technology focused Microsoft Gold Partner that has experienced growth year on year.

If you feel you have the skills to meet the requirements, please contact Ajay Hayre on ************* and apply with an updated CV.

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