3rd Line Infrastructure Support Engineer, Northallerton (45-50k)

Recruiter
Evolution Recruitment Solutions
Location
Northallerton
Salary
45,000-50,000 + benefits
Posted
09 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
3rd Line Infrastructure Support Engineer, Northallerton (45,000-50,000) A 3,500 employee strong global company, with its UK Head Office just outside Darlington, are looking for two 3rd Line Infrastructure Support Engineers to join their team. They have a strong CSR policy which includes charity work - they raised 90,000 last year alone, and environmental reducing their carbon footprint and waste going to landfill. You will assist in supporting and maintaining the availability of the network, server estate and infrastructure located locally and across remote facilities. You will carry out day to day management of the anti-virus, patch management, back up and recovery, server monitoring and performance logging. Provide 3rd line support to the Helpdesk teams across all locations. Assist the Group IT Infrastructure Manager with projects and deployments. The Role: Analyse problems and identify root cause and create test environments to replicate faults Ensure compliance with agreed Service levels Respond to critical incidents passed over from the 24 hour monitoring team (This is on a rota basis). Occasionally work outside standard hours for planned work as to not disrupt the business Identify potential service improvements Provide 3rd line support to the Helpdesk teams across all locations Skills needed: Excellent broad understanding of IT concepts, technologies and trends Background in networking - switching, routing, DHCP, DNS, Firewalls, TCP acceleration, Wi-Fi Windows server, AD, GP, NTFS security Exchange server VMware Citrix XenApp application streaming SAN Security - Firewalls, anti-virus, email filtering and web filtering Ability to design and implement an enterprise back up and recovery strategy Managing hardware support and maintenance contracts for the IT dept. There is no travel involved in this role but if you would like to, you can always put your name forward to go abroad and be part of a project/implementation. All travel abroad is paid for including flying business class and staying in 5* hotels. The Package: Salary - 45,000 - 50,000 Profit related bonus Pension Life assurance Employee discount scheme Staff canteen and more Commutable from - DARLINGTON / CATTERICK / THIRSK / HARROGATE / MIDDLESBROUGH / RIPON Interviews are taking place next week so please send an up to date copy of your CV to [Email address removed] Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role. If you would like to apply for this job please send your CV to [Email address removed]
This job was originally posted as www.jobsite.co.uk/job/959495466