Quoting Technician

Recruiter
Pertemps Managed Solutions
Location
Leicester
Salary
£9.98 per hour
Posted
08 Nov 2017
Closes
16 Nov 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Role objective - Responsible for creating over 7000 invoices per annum for Self Lay admin charges - Responsible for ensuring SAP ECC is update correctly with development plot information - Liasing with Self Lay providers to ensure their needs are met - Ensure all invoices are issued out within a 14 day water UK target - Ensure compliance with licence condition C. - Support the self lay commercial technicians at peak times by issuing vesting certificates Key accountabilities - Ensure compliance with all policies, procedures and standards whether our client, regulatory, statutory or legal obligations - Ensure data being entered is accurate, robust and trustworthy escalating any concerns when arising - Ensure service levels are adhered to as well as customer expectations being met - Investigate any data issues / complaints or discrepancies while engaging with other departments to ensure resolution in a timely manner. - Understand and improve performance against standards set internally and by competitors - Build and maintain effective relationships with both internal and external stakeholders enabling a trusting relationship - Ensure IT systems are used appropriately and all systems are updated in a timely manner Experience In order to succeed in this role it is expected that you will have: - A good knowledge of how new developments work - Experience with creating multiple quotes or invoices and a interest in working in a repetitive environment. - Good communication skills to build strong relationships at all levels both internally and externally. - Safer Better Faster awareness and experience - Ability to Build strong trusting relationships - Understanding of company KPI`s and regulatory targets that are relevant to Developer Services - Some knowledge of Developer Services - A drive to deliver personal, team and company objectives as well as an ability to tackle demanding tasks - A desire and hunger to learn. - Ability to work effectively and collaboratively as part of a team. - A client facing attitude, but a willingness to challenge the `status quo` - Ability to communicate clearly, both orally and in writing. Capabilities In order to succeed in this role it is expected that you will have the following capabilities: - Ability to work to a high level of accuracy - Good problem solving skills - Good communication skills at all levels both internal and external stakeholders using various methods - Ability to plan and organise well - Can make the right decisions under pressure to enable quick results - The ability to set expectations and standards and ensure they are understood and can be followed - Can act decisively and positively when faced with demanding situations, resolving matters effectively and efficiently while always maintaining high levels of customer service - Proficient in the use of IT - Be able to constructively challenge when necessary Qualifications Required - Full clean UK driving licence - Excellent level of IT skills, Excel, Access, Word, PowerPoint. - Good working level of SAP knowledge Desirable - Knowledge of the National Self Lay code of practice
This job was originally posted as www.jobsite.co.uk/job/959488658